Privacy Policy
Last updated: March 2026
RTH Addiction Treatment ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how our treatment center in San Jose, California collects, uses, shares, and protects your personal information when you visit our website or our facility.
By using our website or visiting our campus, you agree to the practices described in this policy. We encourage you to read this document carefully so you understand how your information is handled at our treatment center.
Information We Collect
When you interact with our treatment center, we may collect the following types of information:
Personal Information You Provide
- Name, phone number, and email address when you contact our admissions team
- Insurance information for verification purposes
- Health and medical history when you enroll in treatment at our facility
- Emergency contact information
- Any other information you voluntarily provide when reaching out to our San Jose campus
Information Collected Automatically
- Browser type and version
- Operating system
- Pages visited on our website and time spent on each page
- Referring website address
- IP address and general geographic location
- Device information
How We Use Your Information
Our treatment center uses the information we collect for the following purposes:
- To respond to your inquiries and connect you with our on-site admissions team
- To verify insurance coverage and process admissions at our facility
- To provide treatment and clinical care at our San Jose campus
- To improve our website and the experience of visitors to our treatment center
- To send important information about our programs and services, if you have requested it
- To comply with legal obligations and regulatory requirements
- To maintain the safety and security of our facility and campus
We do not sell your personal information to third parties. We will never use your information for purposes unrelated to your care or your interaction with our treatment center.
Information Sharing
We may share your information only in the following limited circumstances:
- With your consent: We may share information when you give us explicit written authorization
- Insurance providers: To verify coverage and process claims related to treatment at our facility
- Legal requirements: When required by law, subpoena, or court order
- Emergency situations: When necessary to protect the health or safety of you or others at our campus
- Service providers: With trusted partners who assist in operating our website, provided they agree to keep your information confidential
All sharing of protected health information complies with HIPAA regulations and applicable California state privacy laws.
Cookies & Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device when you visit our website.
Types of Cookies We Use
- Essential cookies: Required for the website to function properly, such as remembering your preferences
- Analytics cookies: Help us understand how visitors interact with our website so we can improve our content and user experience
- Performance cookies: Help us measure and improve the performance of our website
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that disabling cookies may affect your experience on our website.
We do not use cookies to collect protected health information. Cookie data is never linked to your medical records at our treatment center.
Your Rights
You have several rights regarding the personal information we collect at our treatment center in San Jose, California:
- Access: You have the right to request a copy of the personal information we hold about you
- Correction: You may request that we correct any inaccurate information
- Deletion: You may request that we delete your personal information, subject to legal and regulatory requirements
- Opt-out: You may opt out of receiving communications from our facility at any time
- Portability: You may request your personal data in a portable format
California residents may have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA). To exercise any of these rights, please contact our treatment center using the information provided below.
HIPAA Notice
RTH Addiction Treatment is committed to protecting your Protected Health Information (PHI) in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Our treatment center in San Jose, California maintains strict safeguards for all patient records and health information.
Protected Health Information (PHI)
PHI includes any information about your health condition, treatment at our facility, or payment for healthcare that can be linked to you. This includes information in your medical records, billing records, and any conversations with our on-site clinical team about your care.
Your HIPAA Rights
- The right to receive a copy of your health records from our treatment center
- The right to request corrections to your medical information
- The right to know how your PHI has been shared
- The right to request restrictions on how your PHI is used or disclosed
- The right to receive confidential communications from our facility
- The right to file a complaint if you believe your privacy rights have been violated
Our facility uses physical, electronic, and procedural safeguards to protect your PHI. All staff at our San Jose campus receive regular training on HIPAA compliance and patient privacy protections.
In addition to HIPAA, our treatment center complies with 42 CFR Part 2, which provides additional federal protections for substance use disorder treatment records.
Contact Us About Privacy
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or want to file a complaint, please contact our treatment center:
RTH Addiction Treatment
1690 Story Rd
San Jose, CA 95122
Email: [email protected]
Phone: (209) 703-7056
You may also visit our facility in person during regular business hours to speak with a member of our on-site administrative team. Our campus is open 24/7, and we are committed to addressing your privacy concerns promptly and thoroughly.
If you believe your privacy rights have been violated, you may also file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights.